Last Updated: May 27, 2025
At Socialobia (“we,” “us,” or “our”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or use our website www.socialobia.com (“Website”) and our services.
By accessing or using our Website and services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal and non-personal information:
a. Information You Provide Voluntarily
- Name, email address, phone number, business name, and other contact details.
- Social media account handles and business-related information required for our services.
- Payment details (processed securely via third-party providers).
- Any communications or inquiries you send to us.
b. Automatically Collected Information
- IP address, browser type, device type, and access times.
- Pages viewed and referring website URLs.
- Cookie data (see our Cookies Policy for more details).
2. How We Use Your Information
We use your information for the following purposes:
- To deliver our social media marketing and management services.
- To communicate with you regarding your account, inquiries, or support needs.
- To personalize your experience and optimize our services.
- To process orders and manage billing.
- To improve the performance and content of our Website.
- To send marketing or promotional messages (you can opt out anytime).
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Such as payment processors, analytics tools, and hosting services.
- Business Partners: If required to deliver a collaborative service with your consent.
- Legal Authorities: If required by law or to protect our legal rights or comply with legal obligations.
All third parties are required to maintain confidentiality and use your information only to provide the requested services.
4. Data Storage and Retention
We store your information securely using industry-standard encryption and access controls. We retain your data for as long as necessary to provide our services and fulfill our legal obligations, or until you request its deletion.
5. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Correct, update, or delete your personal data.
- Withdraw your consent or object to processing.
- Request data portability.
To exercise any of these rights, contact us at support@socialobia.com.
6. Security Measures
We take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal data. However, no method of transmission over the Internet is 100% secure.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will delete it immediately.
8. International Data Transfers
As we serve clients globally, your data may be transferred to and processed in countries outside your own. We ensure that such transfers comply with applicable data protection laws and safeguard your data accordingly.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we do, we will revise the “Last Updated” date at the top. Please review this policy regularly to stay informed about how we are protecting your data.
10. Contact Us
For any questions or concerns about this Privacy Policy or our data practices, please reach out to us:
- General Inquiries: contact@socialobia.com
- Support: support@socialobia.com
- Order Queries: order@socialobia.com